Flood Update!

Just to let you know our flood of yesterday afternoon lasted about 15 minutes. However, it took maintenance over an hour to respond to our frantic call to the front desk. An hour! And then, when he knocked, he arrived with nothing. Not so much as a torch, helpful towel, or maintenance trolly.

He spent exactly a minute inspecting both bathrooms, pronounced he needed to go and … came back 30 minutes later with … his phone!

That was it. His phone. Which he then proceeded to use the flashlight feature to inspect the overhead fan in the guest bathroom. By this time all the dripping had stopped.

I should point out that this guy was happy to stand on all our wet towels and then, tramp big muddy footprints throughout on his way in and out.

To ask if I was furious is an understatement. I was nuclear.

The main reason? The flood was the supposed result of the person in the apartment above ours pouring a large bucket of dirty water into their toilet! Seriously? All bathrooms are tiled up to 3 inches up the wall. How did this idiot manage to cause so much trouble with a single bucket of water?

That aside. We got no apologies from the neighbour and, as far as the maintenance guy was concerned, it was our problem to clean up the mess never mind be left with peeling wallpaper.

Naturally the OH not only called the building manager’s office and left a message but also wrote an official complaint and emailed them. Not that I’m sure we’ll get any response.

As to the clean up? It took us over an hour dressed in our HazMat Suits — what? Oh, okay, in our masks and rubber gloves — to clean from the ceiling to floor. Thanks to the chemical gods for bleach and lysol.